Jim Hearn

Senior Vice President, Chief Marketing Officer

"The key to business unit planning resulting in actionable reports and plans is quality information…and MarketStance’s information is more complete, accurate and timelier than anything a carrier or broker can assemble on their own.”

“The same information that took my team at Continental Insurance five-to-ten business days to research, vet and format can be completed in less than an hour.  In addition, the ease of distributing data and reports through the Web is a resource that should be seen by every executive responsible for distribution and marketing.”

As MarketStance’s Chief Marketing Officer, Jim is responsible for Business Development through strategic partners, managing the Sales organization, managing the Client Services organization, product positioning and Marketing Communications.  Jim originally began with MarketStance in 2005 in a sales capacity then left in 2008 while functioning as the CMO before returning in 2011. An entrepreneur, Jim has worked in the information and financial services industries since 1981 with over 25 years of senior leadership and demonstrated expertise in creating strategies and tactical go-to-market plans growing revenue and profits by identifying, selling and managing sales, client relationships and strategic alliances in diverse operating environments…mainstream, start-up and turnaround situations.

Jim developed a successful track record of client-centric, change-agent experience selling Business Intelligence, Insurance, Data and Enterprise-wide Technology solutions.  Jim’s roles have focused on overseeing the management of relationships with the Top 100 Brokers and over 400 carriers through regional and national executive positions while working for D&B, Continental Insurance and Citigroup -- as well as far smaller organizations like MarketStance and Moore Stephens Business Solutions – all leaders in their field.

Jim matriculated from Rutgers University and Millersville State University completing Business Administration and Engineering courses plus received formal sales and sales management training from the American Management Association, Boston University, The Forum’s Face-to-Face Consultative Sales, Achievement Concept’s Sales Goals, Learning International’s Professional TeleSelling Skills plus D&B and Continental sales and management training seminars for sales and human resource management.

Gail Dunford DeLucia

Vice President, Client Services

Gail brings extensive experience to her client services role having spent her entire career in that field. She has owned her own business, worked as a trainer and provided tech support; but for the past 14 years Gail has been involved the insurance industry, working for data and business intelligence companies.

Currently back at MarketStance after a three year absence, Gail is back in her previous role as Vice President of Client Services overseeing all aspects of that function. During her three year absence from MarketStance Gail worked for GeoLogix Solutions, a data company started by insurance professionals to service the data needs of insurance companies. She also served as Vice President for Product Solutions and Support for Moore Stephens Business Solutions (MSBS) helping assess the needs of prospects and offering an ongoing access point from the prospect phase through project implementation.

Prior to GeoLogix Solutions, Gail served for 11 years at MarketStance, responsible for the entire range of client relationships, including training, servicing and support plus identifying and helping to fulfill client needs.

Gail holds a BA in English and Education as well as a Masters Degree from the University of Cincinnati.

Tom Quinn

Vice President, Underwriting Services

"Underwriting performance depends on timely access to relevant data and data-based solutions. Extending beyond risk selection, pricing and coverage selection, underwriters have extensive influence in planning, budgeting, forecasting, marketing, agency relations, reinsurance strategy, rate making, collections, claims, workflow, regulation - almost all the functions within a company. Our goal at MarketStance is to provide easily accessible data and data management tools that enhance underwriters' contributions to this diverse range of carrier functions."

Tom is a managing director of underwriting solutions at MarketStance, a position focused on developing and enhancing MarketStance product and services for use in risk assessment and underwriting desk and strategy applications. Tom also serves as a member of the MarketStance analysis team delivering custom analytical solutions for underwriting management, and provides application training and support for clients.

A 33 year P&C underwriting veteran, Tom has experience in primary and excess property and casualty lines and in all aspects of large and middle market account underwriting and product development. Previously he was Underwriting Vice President, Commercial Lines with Royal & SunAlliance Insurance, managing a $50 million book of manufacturing business. He also served as Director, Program and Business Development. Prior to that, he served as Vice President, Construction Underwriting with Travelers Property Casualty and held various positions in underwriting, field management and claims administration with Aetna Casualty and Surety.

He is a CPCU and ARM and earned his Bachelor of Science degree at Loyola College, Baltimore, Maryland.