MarketStance is a resource for market and business demographic data as well as analytical services for the US insurance industry. MarketStance provides highly relevant and up-to-date information to enhance and support decision making.
 
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The MarketStance team is a unique and powerful combination of industry experts, highly talented data modelers and analysts, and dedicated client service associates.

Dr. Fritz Yohn CEO and Founder
Gail DeLucia VP, Client Services
Tom Quinn VP, Underwriting Services
Dr. Claude Fongemie VP, Research
Chris Wolland Vice President of Production and Development
Frisha Hugessen Manager, Commercial Lines Production
Adam Edelstein Chief Operations Officer
Patrick O'Connell Sales Officer
Mike Eagan Sales Officer
Aaron Mayfield Application Developer
Eric Glynn Senior Analyst, Commercial Lines Development
Michael Kestigian Senior Analyst, Research & Development
Katherine Haberlandt Analyst, Agency Products
Payton Richardson Analyst
Fritz Yohn Jr. Analyst
Vicky Valery Client Services Associate
Beth Vogel Operations

Dr. Fritz Yohn - CEO and Founder

"The very quantity and diversity of the data available to the insurance industry today acts as a barrier to sound decision-making. And yet absolutely vital business intelligence lies buried in that morass of numbers. My vision, and really what drives our business, is the conviction that, with the right approach, this vital intelligence can be presented to our clients in a way they can very immediately and easily apply to their business problems."

Fritz is the Founder of MarketStance. In addition to his role as Chief Executive, Fritz serves as the lead engineer for the company's information and analytical efforts. He invented the system of mathematical and statistical techniques at the heart of the MarketStance products. A seasoned economist and a talented statistician completely at home with the latest statistical methods, Fritz also has a deep understanding of the insurance industry.

Fritz has served as Senior Vice President in Conning & Company's MarketStance division and has held positions in insurance research and financial economics at Aetna Life & Casualty. He has served as an adjunct faculty member in Trinity College's Economics Department and was a Senior Economist at the Board of Governors of the Federal Reserve System in Washington, D.C. This experience in the Federal government gives Dr. Yohn an intimate knowledge of government data sources - their strengths and limitations-which further enhances the capabilities of MarketStance.

In addition to undergraduate degrees in Metallurgy and Economics from the Massachusetts Institute of Technology, Dr. Yohn received his M.A. and Ph.D. degrees in Economics from Princeton University. He has been published in both economics and insurance journals.

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Gail DeLucia - VP, Client Services

"What gets me excited is going out and listening to really understand people and the problems they are trying to solve. That's where we can help. MarketStance can often offer real solutions; insurance data solutions that don't add to their work load, but reduce it."

As Vice President for Client Services, Gail is responsible for the entire range of client relationships, including training, servicing and support.

Prior to joining MarketStance, Gail owned and operated a client services company, working to understand and fill the needs of customers. She has also provided end user support to PC banking customers for some of the country's largest banks, and provided technical and market research support in the National Accounts division of Nycomed, a major international pharmaceutical company.

Gail earned a BA in English and Education as well as a Masters Degree from the University of Cincinnati.

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Tom Quinn - VP, Underwriting Services

"Underwriting performance depends on timely access to relevant data and data-based solutions. Extending beyond risk selection, pricing and coverage selection, underwriters have extensive influence in planning, budgeting, forecasting, marketing, agency relations, reinsurance strategy, rate making, collections, claims, workflow, regulation - almost all the functions within a company. Our goal at MarketStance is to provide easily accessible data and data management tools that enhance underwriters' contributions to this diverse range of carrier functions."

Tom is Vice President Underwriting Services at MarketStance, a new position focused on developing and enhancing MarketStance product and services for use in risk assessment and underwriting desk and strategy applications. Tom also serves as a member of the MarketStance analysis team delivering custom analytical solutions for underwriting management, and provides application training and support for clients.

A 33 year P&C underwriting veteran, Tom has experience in primary and excess property and casualty lines and in all aspects of large and middle market account underwriting and product development. Previously he was Underwriting Vice President, Commercial Lines with Royal & SunAlliance Insurance, managing a $50 million book of manufacturing business. He also served as Director, Program and Business Development. Prior to that, he served as Vice President, Construction Underwriting with Travelers Property Casualty and held various positions in underwriting, field management and claims administration with Aetna Casualty and Surety.

He is a CPCU and ARM and earned his Bachelor of Science degree at Loyola College, Baltimore, Maryland.

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Dr. Claude Fongemie - VP, Research

"MarketStance is all about implementing programs that our customers rely on for critical decision support and planning. Our specialty commercial auto and Workers Comp insurance data services, for example, are unique in the industry in helping carriers manage their business better."

In his role as Vice President for Research, Claude provides MarketStance members with research on timely issues and topics for the insurance industry, such as the use and applicability of ethnicity and gender data in marketing and underwriting, developing practices and hurdles in channel management, and debunking the small commercial business commodity myth. Claude's industry expertise and his training as an economist are a key resource for MarketStance initiatives.

Dr. Fongemie led the Insurance Research & Publications division of Conning & Company from 1995-99. He has held research positions at Aetna Life & Casualty and at LIMRA. He received his Ph.D. in Economics from the University of Connecticut.

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Chris Wolland - Vice President of Production and Development

"MarketStance prides itself on listening to clients and fully understanding their specific needs and business issues. Based on that understanding, we are able to work with clients to provide data and analytical solutions that maximize a company's potential in today's complicated and dynamic markets."

As Vice President of Production and Development for Marketstance, Chris manages the company's product production and consulting department.

Chris has worked for MarketStance since October 2002. Prior to his employment at MarketStance, Chris held positions in the financial services industry and in architectural design.

Chris graduated from Wesleyan University with a BA in Neuroscience and Behavior.

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Frisha Hugessen - Manager, Commercial Lines Production

"We constantly work to improve the value of the MarketStance data, by incorporating new measures and developing new ways to allow clients to segment and understand the insurance arena. Our goal is to be an essential and trusted partner to our clients."

As Manager of Commercial Lines Production, Frisha is primarily involved in product/service production and client order fulfillment, as well as in research and development efforts. In this role, she works with clients to develop specifications and to acquire client data for use in data base customization and customized reporting.

Frisha is experienced in competitive analysis in diverse industries, having served as a consultant in competitive strategy and competitive intelligence with Deloitte Consulting and The Futures Group. She also was manager of Market Research and Competitive Intelligence with ETP, Inc. of East Hartford, Connecticut.

Frisha holds an MS from the University of Wisconsin, Madison in plant genetics with an emphasis on statistical analysis and experimental design. She also holds a BS degree from the University of Maine.

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